OTAs vs Hotels: The Age-Old Battle Over Online Booking (HospitalityNet)

While OTAs and hotels seem at odds with each other, they both have one important thing in common: their dedication to the customer— or more specifically the guest. In regards to online booking, there are important and striking differences between how the two cater to the guest— which has resulted in OTAs seemingly dominated theContinue reading “OTAs vs Hotels: The Age-Old Battle Over Online Booking (HospitalityNet)”